If you need to reschedule an appointment, it is important to give at least 48 hours notice. Failure to do so may result in a cancellation fee. In the Richmond, North Virginia and Virginia Beach regions of OrthoVirginia, if you are unable to make the payment in full, you can contact the OV billing call center at 866-706-7846 to learn about possible payment arrangements. Additionally, if you need to cancel an appointment within 24 hours, you may be subject to a cancellation fee. At OrthoVirginia, we understand that it can be a stressful time when you need to reschedule or cancel an appointment.
That's why we strive to provide the highest quality of care for our patients and have established a policy for cancellations and rescheduling. This policy is designed to ensure that all patients receive the best possible care. We ask that you please give us at least 48 hours notice if you need to reschedule an appointment. If you need to cancel an appointment within 24 hours, you may be subject to a cancellation fee. Additionally, if you are unable to make the payment in full, you can contact the OV billing call center at 866-706-7846 to learn about possible payment arrangements. Our staff at the Center for Cranial and Spinal Surgery are here to help.
We are committed to providing the highest quality of care for our patients and ask that they adhere to our policy for cancellations and rescheduling.
